Refund Policy

Refund Policy

If you live in the EU: If for any reason you are unhappy with your order and you wish to return your item, please inform us within 14 days and you will receive a full refund. Santorus Ltd has no liability other than up to the total value of your original order. For your security please return items by recorded delivery with insurance paid as a minimum. To qualify for a full refund all returned products must be returned as supplied, unopened and unused, and in a resalable condition with the cellophane intact.


If you live outside of the EU: If for any reason you are unhappy with your order and you wish to return your unused item, please inform us within 7 days and you will receive a full refund of the value of the products returned. Santorus Ltd has no liability other than up to the total value of your original order. For your security please return items by recorded delivery with insurance paid as a minimum.To qualify for a full refund all returned products must be returned as supplied, unopened and unused, and in a resalable condition with the cellophane intact.